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POLICIES & BOOKING INFORMATION

Everything you need to take part with confidence

Clear information about bookings, payments, safety, inclusion and how we work, all in one place.

Open-water swimmer wearing a green cap and using a bright orange tow float.

CONFIDENCE - COMMUNITY - ADVENTURE

BOOKING & SESSION INFORMATION

Get ready to take part.

Read our booking terms and choose the kit list for your SwimWise activity.

03 · KIT LIST

Learn to Swim

Swimwear, goggles, towels, footwear and optional comfort items.

01 · BOOKINGS

Booking Terms & Conditions

How rolling bookings, payments, cancellations, missed sessions and participation work.

02 · KIT LIST

Early Years & Parent-Child

What adults and wee ones need for a comfortable, confident session together.

04 · KIT LIST

Open-Water swimming

Essential safety equipment, mandatory tow floats and post-swim warmth.

OUR POLICIES

Safe, fair and clear.

Our core policies explain the standards we work to and how to raise questions or concerns.

01

Safeguarding

02

Health & Safety

03

Equality, Inclusion & Additional Support

04

Complaints

Fundraising & Donations Policy

How we seek, receive, use and report support through donations, fundraising, partnerships and community campaigns.

Sketch of a SwimWise coach leading a friendly small-group aqua session, with three women exercising together in the pool.

WEBSITE INFORMATION

Legal & Website Information

Company details, privacy, cookies, accessibility and website terms.

NEED SOME HELP?

Can’t find what you need?

Get in touch, and we'll point you in the right direction.

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